Recommended Browser

For the best experience on the Reflective Learning platform, we recommend using Google Chrome.

Circle Colour Changes

The colour of the progress circle on the Reflective Learning platform changes based on your mastery of the material. If you notice the circle isn’t changing colour, it’s because the colour update occurs after your reassessment, not during the catch-up work.

Programme Repeating?

The Reflective Learning platform is designed to ensure students truly master the material before moving forward. If you find yourself repeating certain lessons or “catch up” work, it’s a sign that the programme is working as intended.

Trouble Logging In?

If you’re having trouble logging into your Reflective Learning account, don’t worry, there’s support available to help you get back on track.

Saving Avatar Changes

If the changes you made to your avatar aren’t saved, it’s likely because you didn’t click “Save Changes” after customising.

Logging Out

Remember to always log out, especially when using public or shared devices, to keep your account safe and secure.

Accessing Games

To ensure a balanced learning experience, games are only unlocked once you’ve finished the tasks set for the day. This approach helps keep the focus on learning goals, ensuring students complete their essential lessons and assessments before enjoying game time.

Getting Help

Reflective Learning is designed to provide personalised and adaptive learning experiences. However, if you encounter any challenges, there are multiple support options available to ensure a smooth learning journey.