Getting Help

Reflective Learning is designed to provide personalised and adaptive learning experiences. However, if you encounter any challenges, there are multiple support options available to ensure a smooth learning journey.

Reflective Learning is designed to provide personalised and adaptive learning experiences. However, if you encounter any challenges, there are multiple support options available to ensure a smooth learning journey.

What should I do if I’m stuck?

Technical Issues:

If you experience any technical problems with the platform (like loading errors or interface issues), the chat function is the fastest way to get help. Our support team is available to assist you with technical troubleshooting.

Content-Related Questions:

If your problem is related to the learning material (such as misunderstanding a concept or needing further clarification), it’s best to contact your teacher. They can provide guidance and additional resources to help you understand the content.

Unsure of the Answer?

If you’re unsure of a particular question or problem and can’t work it out, simply select the “IDK” (I Don’t Know) option. This allows the platform to provide tailored feedback, helping you learn from mistakes and focus on areas where you need the most support.

Reflective Learning ensures that help is always just a few clicks away, so you can continue making progress with confidence.