Responsible AI Policy

SCOPE

This policy applies to all AI systems used, developed, and integrated into Reflective Learning’s platform. It includes both internally developed AI tools and third-party AI systems, ensuring that every AI-driven solution aligns with our ethical and operational standards.

PURPOSE

The goal of this policy is to provide guidance on the ethical use of AI in education, promoting transparency, accountability, and fairness in AI deployment. It serves as a roadmap for embedding responsible AI principles into the development, testing, and use of AI technologies within our platform.

DEFINITIONS

To ensure clarity, the following terms are defined as part of this policy:

  • AI (Artificial Intelligence): Technologies designed to simulate human intelligence, including machine learning, natural language processing, and generative AI models.
  • Machine Learning: Algorithms that enable computers to learn from and make predictions based on data.
  • Bias: Systematic errors in AI outputs that unfairly disadvantage certain groups or individuals.
  • Data Privacy: The protection of personal data from unauthorized access and misuse.

RESPONSIBLE AI VALUES

1. Student-Centric Innovation

Our AI tools are built to enhance and support student learning, never replacing the essential human element in education. We prioritize the well-being and individual success of each student, ensuring that AI augments the learning experience without causing undue harm.

2. Equity and Inclusivity

We commit to designing AI systems that are inclusive, ensuring equitable access for all students regardless of background, identity, or ability. Our AI solutions are constantly reviewed to prevent and eliminate bias, promoting fairness in all educational experiences.

3. Privacy and Data Security

Reflective Learning upholds strict standards for data privacy and security. All AI systems are designed to protect personal data and comply with global privacy regulations (e.g., GDPR). We ensure that data collection is transparent and that users have control over their information.

4. Accountability and Transparency

We take full responsibility for the impact of our AI technologies. Reflective Learning conducts regular AI audits to ensure that our tools are functioning as intended, without bias or negative consequences. We communicate openly about how AI systems work, promoting understanding and trust among educators, students, and parents.

5. Human-AI Collaboration

AI at Reflective Learning is a tool to enhance human expertise, not replace it. We design AI to empower educators and learners, ensuring that human judgment remains central in all educational decisions. Our AI systems are built to support, rather than replace, teachers’ roles in the classroom.

6. Continuous Learning and Improvement

As AI technology evolves, so do we. Reflective Learning is committed to continuously improving our AI models by incorporating feedback from users, experts, and the latest research. We actively seek out new ways to refine our tools to ensure they serve the needs of the educational community effectively.

7. Ethical Development and Deployment

We adhere to global ethical standards for AI, including fairness, transparency, and accountability. Our AI systems are developed with rigorous ethical reviews to ensure they meet high standards in both development and real-world deployment. Regular updates and evaluations keep our AI aligned with these ethical principles.

8. Social and Environmental Responsibility

We recognise the broader societal and environmental implications of AI. Reflective Learning is committed to building sustainable AI solutions that not only enhance education but also contribute positively to society. We strive to reduce the environmental impact of our AI systems by leveraging energy-efficient technologies and responsible data usage practices.

EMPLOYEE USAGE AND GOVERNANCE

Employees are expected to use AI tools responsibly. They are required to seek approval when introducing new AI tools and comply with this policy in all AI-related activities. Use of public AI tools like generative models must be accompanied by due diligence on privacy and security concerns, ensuring no sensitive data is shared.

AI AUDITS AND MONITORING

Reflective Learning will conduct regular audits to assess the accuracy, fairness, and reliability of its AI tools. These audits will ensure that the systems remain bias-free, secure, and aligned with ethical standards. A dedicated team will oversee the review process, ensuring AI compliance across departments.

COMMITMENT IN ACTION

Reflective Learning is already integrating AI in ways that align with this policy, including:

  • Personalising Learning: AI helps us tailor educational content to meet the individual needs of students.
  • Enhancing Accessibility: Our AI tools support students with diverse learning needs, ensuring inclusive education for all.
  • Supporting Educators: AI-powered insights help educators understand student progress and provide targeted support.
  • Improving Learning Outcomes: Data-driven insights from our AI tools enhance student engagement and performance.

ADOPTING NEW AI

New AI technologies introduced to the platform will go through a rigorous approval process. This includes ethical reviews, stakeholder consultations, and training programs to ensure smooth integration and effective use.

LOOKING AHEAD

Reflective Learning is committed to staying at the forefront of responsible AI innovation. Our goals include:

  • Stakeholder Engagement: We will continue to engage with educators, students, and parents to ensure that our AI systems meet real-world educational needs.
  • Staying Informed: We will stay up to date with AI ethics developments, ensuring compliance with industry best practices and legal requirements.
  • Promoting Transparency: We are dedicated to maintaining open communication about how our AI systems function and their impact on users.

CONTACT US

If you have any questions or feedback about our Responsible AI Policy, please contact us at [email protected]. Your insights are invaluable in helping us maintain our commitment to ethical and responsible AI use.