What Happens If You Can’t Login?

If you’re having trouble logging into your Reflective Learning account, don’t worry, there’s support available to help you get back on track.

Steps To Take:

• Check Login Details: Ensure that you’re using the correct username and password. Double-check for any typos or errors.
• Use the Help Chat: If you still can’t log in, use the help chat function. This feature connects you with our support team who can assist with login issues and help you regain access to your account. To access our help chat, click the menu button in the top right corner or the messaging icon in the bottom right corner of your screen.

Once you click one of these options, you’ll see a list of available support choices.

Please let our chat team know that you are encountering problems with logging in after you have followed the suggested steps above

Please remember, our support team is made up of real people, not bots. We ask that you communicate respectfully, as inappropriate language will not be tolerated.

The help chat is a quick and effective way to resolve login problems and get back to your learning journey.